Frequently Asked Questions

Habjee FAQ — All Your Questions Answered in One Place

Find detailed answers below covering registration, login, deposits, withdrawals, bonuses, and gaming rules. If you still need help, our support team is always available.

40+ Answers
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Register

Account Registration Process

Deposit

Deposit Methods

Withdrawal

Rules for Withdrawing Winnings

Bonus

Promotions & Offers

Gaming

Game-Related Questions

Security

Account Security

Registration & Account

All you need to register on Habjee is an active Bangladeshi mobile number and a strong password. You must be at least 18 years old. No email address or lengthy forms required — registration takes just2 minutes.

No. Habjee's policy allows only one account per person. Attempting to open multiple accounts using the same mobile number or device may result in all accounts being closed and balances forfeited.

KYC verification is required before your first withdrawal. You do not need KYC to play games or make deposits after registering. However, to withdraw your winings, you must verify your identity using your NID or passport.

First, make sure your mobile number is correct and active. Wait1–2 minutes, then use the resend option. If the issue persists, reach out to support via Live Chat.
Deposits & Payments

After logging in, click the "Deposit" button. Select your payment method — mobile banking or e-wallet. Enter the amount and follow the on-screen instructions. Most deposits are credited to your wallet within 3–5 minutes.

The minimum deposit amount on Habjee varies by payment method. For mobile banking, it typically starts from BDT 200. Check the deposit page or contact support for the latest information.

Wait 5–10 minutes first. If it still has not arrived, contact support via Live Chat with your transaction ID or a screenshot. Our team typically resolves issues within 15–30 minutes.

Habjee does not charge any deposit fees. However, your mobile banking provider or wallet service may apply their own service charges according to their policies. Check your payment app for any applicable fees before making a deposit.
Withdrawals & Payouts

Withdrawal requests are typically processed within 15 minutes to 2 hours. Completing KYC verification and ensuring all details are accurate will speed up the process. During peak traffic periods, it may take a little longer.

Withdrawal limits vary depending on the payment method and your account level. VIP members generally enjoy higher limits and faster withdrawals. Check the withdrawal page in your account for the latest limits.

Common reasons for a rejected withdrawal include: incomplete KYC verification, unmet bonus wagering requirements, mismatched account details, or a violation of account policies. Contact support to find out the specific reason.
Bonuses & Promotions

Once you make your first deposit after registering, the welcome bonus will be credited to your wallet automatically. To learn about the bonus amount and terms, Promotions Page here.

A wagering requirement means you must wager the bonus amount a set number of times before you can withdraw it. For example, a BDT 100 bonus with a 10x wagering requirement means you need to place BDT 1000 in bets. Requirements vary for each bonus.

Yes, regularly active members can receive a daily login bonus. The bonus amount depends on your VIP level and gaming activity. on the promotions page View current offers.

Share your referal code with a friend. When they register using your code and make their first deposit, you will receive a referal bonus. Full details on bonus amounts and terms are available on the promotions page.
Gaming & Technical

Habjee offers: Slots (thousands of variants), Live Casino (with real dealers), Sports Betting (including cricket, football, and badminton), Fish Games, and many more categories. New games are added every week.

Most games pause automatically if your connection drops. Once you reconnect, you can continue from where you left off. If you have any issue with a round's result, contact support with your transaction ID.

Yes. Habjee is built with a mobile-first design, so all games run smoothly on mobile browsers and the app. For the best experience, download the Habjee app — on the download page available.

Live Casino Go to the section, pick your preferred table or game, and play in real time with a live dealer. Minimum bet amounts vary by table. A stable internet connection will give you the best experience.
Security & Account Protection

Yes. Habjee uses SSL encryption to keep all data secure. Your personal information and transactions are never shared with third parties. For more details, Privacy Policy here.

If you notice any unfamiliar transactions or login activity on your account, change your password immediately and notify support. Our team will temporarily lock your account and investigate.

To close your account temporarily or permanently, send a written request to support. Before closing, make sure there are no pending withdrawals or active bonuses. Self-exclusion is also available as part of responsible gaming.

Yes. All games on Habjee use RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased. Live Casino games are conducted transparently through real dealers.

If you did not find your answer here, chat directly with our support team via Live Chat. Help is available 24/7.

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